Every New Heights Athletic item is printed and pressed to order — here's what to expect.
Production Time
Orders enter production within 24 hours and take 2–5 business days to print and quality-check before shipping.
Shipping Time
Once shipped, delivery within the United States typically takes 3–8 business days. You'll receive a tracking number by email the moment your order ships.
Total Delivery Estimate
Plan on roughly 5–12 business days from order to doorstep. During launches and holidays, production can run a day or two longer.
Lost or Stalled Packages
If your tracking hasn't moved in 7+ days or your package is marked delivered but missing, contact us — we'll investigate and reship or refund where appropriate.
Address Errors
Please double-check your shipping address at checkout. If a package is returned due to an incorrect address, we'll reship it once, with reshipping costs shared as appropriate.